How automated telephone answering systems to Beat
Posted on May 27, 2010
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Surely one of the largest Bugbear in modern times, the automated response systems that try to make your calls to answer, but rarely actually do. It seems no difference if you try to talk to your bank, company or an application for a large company to do, you're almost sure to be in front of a computer to send the election. Press 3, and so on.
Only yesterday when I tried to get some service on my phone line crackly, I wasinvited to a specific figure for printing. After the jump on no less than eight separate barriers I'm infected with this wonderful message: "We have had a greater usual number of calls at the moment and can not immediately take the call. Please try again later!"
Maybe if half the population apparently does not run these labyrinths of computer messages like rats in a mad mad wheels, would not have been so many calls fieldworkinitially. Whatever happens with the company for personal service anyway? If I have a small fashion company soon my clients let me know why the big boys can get away with it?
But not all bad, because there are currently thriving new services from companies warning that "cheating" and tips on how to get confused and outraged by these messages. One of the simplest is the first time he invited one or in print that the figureMaybe you do nothing. The theory is that the computer is of the opinion that you are calling from a phone that is not an electoral system, and as soon as you pass by going directly to a human being. Another common scam that you first click on "zero hash" three times the speed, which sometimes works, or, failing that, try "*" several times, maybe ten times and then followed by a zero.
There are also sites now specialize in providing the latest information cheatand it is important that you receive personal service human fast and it's worth keeping an eye on an apartment. One such site is www. paulenglish.com / IVR although there are many others, and provides regularly updated information on how to jump through a non-computer sense on both sides of the Atlantic.
Of course, it would be the final answer is that large companies provide a return to real human tech support, but it seems unfortunatelyunlikely, either because they are expensive to staff and maintain, and many of these giant organizations are discovering that they can get away with a minimum standard of service. In this case, I call for to do what I do, move your account to another, someone who is decent service provider, because there are still companies that want to do it, but unfortunately it is hard to find difficult.
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